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How 55gt Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your session secure.

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55gt How 55gt Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access the data we hold on your account, correct something we have on file, or ask us to delete your information, our support team handles all of these requests. Use the contact paths below. We aim to respond within a reasonable timeframe; complex deletion requests may take a little longer while we verify your identity.

Live Chat Start a live chat from your account dashboard. Confirm your registered mobile number so we can locate your data record and action your request quickly.
Email Support Send your privacy request to our support email with your account ID and the specific action you need — access, correction or deletion of your data.
Account Settings Some data preferences — such as marketing communications — can be updated directly inside your account settings without needing to contact support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security is not an afterthought here. Every account session runs over SSL encryption, and payment references tied to bKash, Nagad or Rocket transactions are stored in a separate, access-controlled environment. Our team reviews account security logs regularly to catch any unusual login attempts before they become a problem. You can also enable two-factor authentication on your account for an extra layer of protection.

SSL Encryption

Every page you load and every form you submit on 55gt passes through SSL encryption, so your login details and payment data stay private in transit.

Payment Data Isolation

bKash, Nagad and Rocket transaction references are stored separately from your main account profile, with restricted internal access limited to the payments team only.

Data Retention Limits

We hold your account data for as long as your account is active and for the period required after closure. Once that window passes, personal records are deleted or anonymised.

Account Access Requests

You can ask us at any time to send you a copy of the data we hold. We verify your identity first, then deliver the summary to your registered email address.

Common Questions About Your Privacy on 55gt

These are the questions we hear most often about how we handle account data and payment information. If your question is not here, our support team can help directly via live chat or email.

We collect your name, mobile number, email and login credentials. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference to match it to your account.

We do not sell or share your data with advertisers. We share information only where local law requires it or where a payment processor needs it to complete your bKash, Nagad or Rocket transaction.

We keep your data while your account is active and for a set period after you close it, as required by applicable rules. After that window, personal records are deleted or anonymised.

Yes. Contact our support team via live chat or email with your account ID. We verify your identity first, then send a data summary to your registered email address.

Send a deletion request through live chat or email support. We will confirm your identity, action the request and let you know once your personal records have been removed from our systems.

We use cookies to maintain your session and improve account navigation. They are not used to sell your data. You can manage cookie preferences through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.